Welcome to Shandong Wantong Hydraulic Co., Ltd!Hydraulic oil cylinder leading brand in China! Stock code:830839
Shandong Wantong Hydraulic Co., Ltd
Shandong Wantong Hydraulic Co., Ltd
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After-sales service

Product/service policy:

The first chapter is always

L, this policy applies to shandong wantong hydraulic machinery co., LTD. Production of engineering vehicle and lodge type hydraulic oil cylinder, piston cylinder sleeve, turned on side cylinder and the hydraulic system of pumps, valves, tubing, fuel tank, such as parts of warranty service. Launch new products, release policy separately.

2, execution time: 2015 on January 1 to December 31, 2015.

3, contents and requirements:

Equipped with "vantone" hydraulic system products in the warranty period, due to the material of products, manufacturing and assembly quality damage or malfunction caused by the automobile parts, the warranty period free after-sales service.

4, warranty principle: give priority to with repair, repair replace the corresponding parts, a double-dip repair still cannot solve the replacement assembly.

The second chapter

The provisions of the warranty of quality standards

1), the provisions of the quality guarantee period

Quality warranty period starting period for special distribution or works finally to the user the date of the invoice, (not on the date of the vehicle in accordance with the car at the dealer of licence

2), spare parts warranty period and mileage warranty time, distance, will be subject to early arrival)


 

Serial number


 

 

parts name


 

 

Road vehicle mileage warranty time


 

 

The road vehicle mileage warranty time


 

 

note


 

 

1


 

 

hydraulic oil cylinder


 

 

6 months / 30000 km


 

 

6 months / 30000 km


 

 

As stipulated in the warranty guarantee


 

 

2


 

 

enlarge frame assembly


 

 

6 months / 30000 km


 

 

6 months / 30000 km


 

 

As stipulated in the warranty guarantee


 

 

3


 

 

cylinder up and down/bracket


 

 

6 months / 30000 km


 

 

6 months / 30000 km


 

 

As stipulated in the warranty guarantee


 

 

4


 

 

oil box


 

 

6 months / 30000 km


 

 

6 months / 30000 km


 

 

As stipulated in the warranty guarantee


 

 

5


 

 

gear oil pump


 

 

6 months / 30000 km


 

 

3个月/3万公里


 

 

As stipulated in the warranty guarantee


 

 

6


 

 

reversing valve


 

 

6 months / 30000 km


 

 

6 months / 30000 km


 

 

As stipulated in the warranty guarantee


 

 

7


 

 

Manual valve


 

 

6 months / 30000 km


 

 

6 months / 30000 km


 

 

As stipulated in the warranty guarantee


 

 

8


 

 

limit valve


 

 

6 months / 30000 km


 

 

6 months / 30000 km


 

 

As stipulated in the warranty guarantee


 

 

9


 

 

oil pipe


 

 

6 months / 30000 km


 

 

6 months / 30000 km


 

 

As stipulated in the warranty guarantee


 


 Note:

A) did not indicate the warranty period of the parts in 3 months (except wearing parts).

B) does not belong to the warranty of quality range of accessories: normal wear and tear parts, consumable parts, fragile parts, oil, liquid, rubber products, etc., such as: composite bushing, hydraulic oil, gasket, trachea, joints, etc.

C) the road vehicle refers to mines, ports and other lifting frequency of transport vehicles more than 30 times/day.

3, the user to provide a complete and effective purchasing invoice and certificate of copy, and under the conditions of use as stipulated in the vehicle manual operating correctly, can accept the warranty of quality requirements, or as a user automatically abandon the warranty of quality.

4, wantong company does not undertake for use without the written consent of the company and the company supporting manufacturers approved by the written consent of the parts or assembly of any losses.

5, wantong company does not undertake because of serious overload () according to the national standards or have caused by accidents and to continue driving force operation

Any losses.

6, users in a variety of excuses and reasons to refuse, prevent the after-sale service department or service station for regular inspection, maintenance and points to a vehicle

Analysis, all the consequences and losses on their own by the customer.

7, during the warranty period, service agencies by wantong company outside of the unit or individual without authorization remove, replace or repair the vehicle to the cause of the problem analysis, cannot be identified, wantong company is not responsible for the quality warranty.

8, vehicle without the written consent of wantong company's after-sales service by the user to tear open outfit, changing the "vantone" fittings, wantong company will not be responsible for the warranty.

9, without the permission of wantong company users to change vehicle hydraulic system design, wantong company will not be responsible for the warranty.

10, incorrect operation or caused by human factors or other factors other than vehicle damage, wantong company is not responsible for the quality warranty.

11, normal wear and tear parts, consumable parts, fragile parts, pipe joint, oil, liquid, rubber products, such as is not responsible for warranty.

12, traffic to normal conditions, must go to the nearest service station or a designated repair service station.

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